Serhs Natal Grand Hotel & Resort | Beachfront * 9.0 Rating

110 photos

Serhs Natal Grand Hotel & Resort Business photo

Serhs Natal Grand Hotel & Resort Room photo

Serhs Natal Grand Hotel & Resort Amenities photo

Book with us

Up to 10% cheaper

than on Booking.com

Key details

About the Resort

Av. Senador Dinarte Mariz, 6045, Natal, 59090-002

Close to Ponta Negra Beach

Great

8.9

8.3

/10

3.2

4.7

Loved by Serhs Natal Grand Hotel & Resort guests

Attentive staff

Excellent breakfast

Spacious apartments

Perfect installations

"The variety of different pool area's cater for everyone."

Alan from United Kingdom

read full review

"Excellent stay on Júnior Suite sea front."

David

read full review

"The hotel has beautiful views, great breakfast and many swimming pool."

Zenia from United States

read full review

5-star beachfront resort in Natal

Rooms & Suites

Serhs Natal Grand Hotel & Resort offers a selection of luxurious accommodations with stunning sea views. The Imperial Suite features 164 m² of space, an infinity pool, and a large terrace designed for relaxation. Families can enjoy the Premium Family Suite, which accommodates up to four guests with an expansive balcony and private infinity pool.

Dining

The hotel operates under the SERHS Inclusive system, providing guests with a range of culinary experiences, including room service without any minimum stay requirement. Guests can choose from dining options, such as breakfast at Potiguar restaurant or Tapiro Café VIP Restaurant. Signature menus include local cuisine prepared to satisfy various palates.

Location

Serhs Natal Grand Hotel & Resort is strategically situated along the stunning Ponta Negra Beach in Natal, offering direct access to the sandy shoreline. Guests can enjoy the scenic views of Morro do Careca, a prominent landmark in the area. The resort's location provides a convenient base to explore local attractions and activities.

Wellness

The hotel features a wellness area where guests can unwind and indulge in various relaxation treatments. Spa services, including massages and beauty treatments, are available upon request. Guests seeking fitness options can take part in organized activities and programs throughout their stay.

Family-Friendly Amenities

Children can participate in supervised activities organized by the hotel's leisure team, ensuring a fun-filled vacation for families. Spacious family accommodations cater to guests with children, making it easy to stay comfortably together. Amenities such as personalized pillow menus enhance the family's overall experience.

Highlights

Location: Ponta Negra Beach with direct shoreline access

Rooms: Premium Family Suite with panoramic views

Dining: SERHS Inclusive system for culinary experiences

Wellness: Spa services and relaxation treatments

Family-Friendly: Supervised activities for children

“This beachfront resort certainly aims high, with its infinity pool offering stunning views of Ponta Negra Beach. It appears to cater primarily to families, featuring a broad range of activities for children and multiple dining options, including six restaurants and buffets, even though some areas could benefit from an update. While the resort's size and amenities are appealing, be aware that English proficiency among the staff may be limited.”

Emma JohnsonEditor-in-Chief at Toresort

Location: Perfect

9.2/10Review score

View hotel on map

Highlights from guests

DiningBreakfast Paradise

The breakfast buffet was outstanding! There were countless options, including many fresh fruits and typical northeast Brazilian dishes.

Ricardo from Brazil

Review on

Room FeaturesAmazing Views

The room was clean, well-maintained, and comfortable. I especially enjoyed the balcony with its beautiful sea view.

Sharon from United Kingdom

Review on

Sports & FitnessPool Variety

There are several different pool areas, so there's something for everyone. Great for families and couples.

Jessica from Canada

Review on

Guest ParkingEasy Transportation

Tourism companies picked us up right at the hotel. Made tours to Genipabu and Pipa very convenient.

Pieter from Netherlands

Review on

Select your room type

Serhs Natal Grand Hotel & Resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Prime Apartment Front Sea View
2 persons
29 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Family Prime Apartment Side Sea View
2 persons
29 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Prime Apartment Front Sea View
2 persons
25 sq. feet
1 Double bed
Air conditioning
Balcony
room details

Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!

August 2026 - August 2027

Sun

Mon

Tue

Wed

Thu

Fri

Sat

August 2026

September 2026

October 2026

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

July 2027

Choose dates to see prices

Check-in/ Check-out

Facilities

Serhs Natal Grand Hotel & Resort offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Water sports
Tennis court
Table tennis

Services

Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Baby pushchair
Children's buffet
Board games
Children's play area
Kids club
Game room

Spa & Leisure

Plunge pool
Indoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Open-air bath
Public Bath

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Serhs Natal Grand Hotel & Resort presents an enticing array of dining options, each brimming with diverse international flavors and charming ambiances. Guests can enjoy everything from leisurely breakfasts to captivating dinners across modern and traditional settings, ensuring every meal is a delightful experience.

Tapiro Grill
International
Ambiance
Modern
Key Offerings
An inviting selection of grilled dishes and refreshing beverages, perfect for casual dining.
Reservation
no
Hours vary.
Marenostrum
International
Ambiance
Relaxed and welcoming
Key Offerings
A delightful menu featuring diverse international dishes, ideal for a serene dining experience.
Reservation
no
Dinner only.
Potiguar
Italian, International
Ambiance
Modern
Key Offerings
Start your day with sumptuous breakfasts, enjoying a blend of Italian delicacies and international dishes.
Reservation
no
Breakfast from 06:00 - 10:00 daily.
Renato Romagnoni Pizza
Italian
Ambiance
Traditional
Key Offerings
Savor authentic Italian pizzas made with quality ingredients in a charming atmosphere.
Reservation
no
Hours vary.
Jangada
Brazilian
Ambiance
Lively and vibrant
Key Offerings
Experience the rich flavors of Brazilian cuisine in a cheerful dining setting.
Reservation
no
Hours vary.
SERUTZU Japanese Restaurant
Japanese
Ambiance
Modern
Key Offerings
An evening delight featuring exquisite Japanese dishes, crafted to perfection.
Reservation
no
Dinner from 19:00 - 22:00 daily.

Location

Av. Senador Dinarte Mariz, 6045, Natal, 59090-002

Explore Natal

Explore the Surroundings

Natal Convention Center

9-minute walk

A key venue for events and exhibitions, featuring modern architecture and versatile spaces for various functions.

Praia de Ponta Negra

25-minute walk

Iconic beach known for its lively atmosphere, stunning views of Morro do Careca, and opportunities for water sports.

Shopping do Artesanato

15-minute walk

A vibrant marketplace offering local handicrafts, perfect for souvenirs and experiencing local culture first-hand.

Dunes Park

25-minute walk

A unique park featuring beautiful sandy hills and native vegetation, ideal for outdoor activities and nature walks.

Water Sports at Ponta Negra

5-minute drive

Thrilling water sports, including jet skiing and parasailing, available for rental near the beach. Great for adventure seekers.

Yoga Classes at Dunes Park

5-minute drive

Relaxing yoga sessions held amidst nature, suitable for all levels. Reservations recommended for group classes.

Restaurante Tapiro Grill

2-minute walk

Casual atmosphere offering delicious grilled meats and local dishes. Known for its friendly service and hearty servings.

Mangai Ponta Negra

5-minute drive

Traditional Brazilian cuisine with a buffet-style setup, vibrant decor, and emphasis on homemade dishes. Reservations advised.

Moviecom

15-minute walk

Modern cinema featuring the latest films. Known for its comfortable seating and state-of-the-art screens, perfect for families.

Craft Fair of Ponta Negra

20-minute walk

A lively market showcasing local crafts, art, and performances. Family-friendly with various cultural displays. Open on weekends.

Getting around

City Centre
Natal 11 min · 4.4 mi
Airports
Augusto Severo (NAT) 54 min · 22.2 mi
Train
Pe.J.Maria 12 min · 4.7 mi
Alecrim II 13 min · 5.1 mi

Looking for an Exclusive Early Booking Rate?

Grab your exclusive rates today!

Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs BRL 70.4 per person.

Pets

Pets are not allowed.

Languages

Spanish

Year renovated:

2009

Number of floors:

Number of rooms:

Former name

Serhs Natal Grand Hotel

Reviews and Ratings

Feedback about Serhs Natal Grand Hotel & Resort from previous guests about their experience

Review score

Based on 2318 verified reviews

8.8 /10

Great

87 %

Recommend

Breakfast

8.8/10

Cleanliness

9.1/10

Comfort

9.1/10

Facilities

9.1/10

Free WiFi

7.8/10

Location

9.2/10

Paid Wi-Fi

7.6/10

Staff

9.0/10

Value for money

8.2/10

Pros

Helpful staff

Clean room

Many activities

Complete breakfast

Cons

Slow service

Moldy smell

based on 10804 reviews

4.5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

Open reviews

Show more reviews

Questions of the users

About Serhs Natal Grand Hotel & Resort

Is there a specific online check-in process due to health precautions?

10 November 2024

Yes, an online pre-check-in process is available for convenience and safety.

Can you clarify how far the local airport is from the resort?

5 August 2025

The nearest airport, Aluisio Alves (NAT), is approximately 40 kilometers from the resort.

What does the all-inclusive package cover in terms of meals and beverages?

15 September 2024

The SERHS Inclusive package includes breakfast, lunch, and dinner served buffet-style or à la carte, alongside a selection of alcoholic and non-alcoholic beverages.

Is there an airport transfer service offered for guests?

22 October 2024

A transfer service is not directly provided, but a partner company can assist with arrangement for airport pickups; contact them for rates.

Are the all-inclusive rates applicable for any type of stay?

18 December 2024

Yes, the all-inclusive rates are available without a minimum stay requirement, providing flexibility for guests.

What types of accommodations are available for larger groups or families?

30 January 2025

The Premium Family rooms, designed for up to four guests, come equipped with modern amenities and an infinity pool for a delightful stay.

Is room service included with the stay?

7 March 2025

Yes, room service is available for guests and is included in the all-inclusive option, allowing dining in the comfort of the room.

What can be expected from the Imperial Suite regarding luxury and amenities?

12 April 2025

The Imperial Suite offers a spacious environment with sophisticated design, an infinity pool, stunning ocean views, and exclusive services for a lavish experience.

Are there any special accommodations for guests with accessibility needs?

25 May 2025

Yes, there are rooms specifically designed to be accessible, equipped with amenities to ensure comfort and ease for all guests.

Can guests enjoy local culinary experiences in their rooms?

15 June 2025

Certainly! The SERHS Inclusive package allows for a diverse culinary experience, including in-room dining options with stunning sea views.